WHO:	Employer Business Owners and Executives, Managers and Supervisors, Project Managers, Senior Human Resource Professionals
WHEN:	Thursday, September 23, 2010 – 8:30 a.m. – 5:00 p.m. and Friday September 24, 2010 – 8:30 a.m. – 1:00 p.m.
WHERE:	HR Anew 6350 Stevens Forest, Road, Suite 107 Columbia, Maryland 21046
COST:	$925.00

This program is approved for 11 strategic credits toward PHR, SPHR and GPHR re-certification through HRCI.

WHY YOU SHOULD ATTEND

Facilitated by: Andrea Shapiro, Ph.D. – the author of “Creating Contagious Commitment” and the creator of The Tipping Point interactive computer simulation.

Get licensed to deliver the Tipping Point Workshop

Get licensed to deliver the Tipping Point Workshop: one of the most powerful training experiences ever developed for understanding sustainable workplace change! The Tipping Point Workshop is an effective interactive computer simulation that leverages ideas from organizational theory, public health, systems thinking, and real world experience. It creates an experiential learning environment to help participants discover principles that are applicable to any organizational change initiative.

Research and experience have shown that 50-85% of all organizational change initiatives fail. Most often they fail due to an insufficient understanding of how to implement and manage the change process in organizations.

The Tipping Point can help to limit this tide of failure. It goes to the heart of successfully implementing and sustaining organizational change—the people—recognizing that change happens when people move from being disconnected to committed to a change.

The Tipping Point model has been built into a computer simulation that focuses dialogue and gives insight to the model. The simulation has been used in a facilitated workshop setting by leading companies and business schools including Suncor Energy, GlaxoSmithKline, NASA, the UK National Health Service, and the University of San Diego. Concepts learned in the workshop have been applied to diverse initiatives including Six-Sigma, Supply Chain Management, Factory Physics, and Customer Relationship Management.

"The most remarkable thing for me was to see the transformation in thinking and dialogue in such a short space of time across the whole group from operators to senior managers. The plan [they created after the workshop] is also radically different from anything created on site previously."
—Hayden Whitmore, Site Change Manager, GlaxoSmithKline, Dartford, UK

Learning Through Action Works

The Tipping Point is effective because it gets people involved. It’s fun too! The simulation is engaging, and the competition built into the workshop adds a dimension that increases people’s involvement. While devising strategies to beat the other teams, participants discuss their ideas and hidden assumptions about organizational change. Once people are involved and thinking about change strategies, they can then have a more serious discussion on organizational change. This helps teams form and apply effective change strategies

Who Should Attend?

ANYONE who wants to learn the process about implementing change, including OD Experts, CLOs, Trainers, HR Professionals, Executives, Managers, Supervisors, Project Managers.

That is anyone helping or implementing an organizational change: Coupling the Tipping Point with your work will provide a competitive edge. It adds value and demonstrates that you have a keen focus on influencing people to shift their attitudes and embrace new ways of working – not just new processes… it’s about incorporating new software and hardware into the change process too! This workshop teaches how to save weeks or months of frustration by recognizing the critical success factors early in any change process.

What You Receive:

1. One and half days of train-the-trainer certification led by its creator, Andrea Shapiro, Ph.D.
2. Experience facilitating the Tipping Point workshop.
3. Facilitator materials: an extensive Facilitator’s Guide and the Tipping Point simulation on CD.
4. Participant materials – workbook and the published book, "Creating Contagious Commitment."
5. Small class learning environment (limited seating).
6. Certification and license to deliver The Tipping Point workshop!

Your Investment

$925.00. Registrations are transferable but not refundable (except in case the course is cancelled).

This session may be videotaped for the benefit of those unable to attend.

This program is approved for 11 strategic credits toward PHR, SPHR and GPHR re-certification through HRCI.

	About Dr. Andrea Shapiro Dr. Andrea Shapiro is the principal of Strategy Perspective. She is the author of the Tipping Point computer simulation and its accompanying workshop. Her book, Creating Contagious Commitment, which is currently in its second edition, grew out of a demand from Tipping Point workshop participants for more examples, theory, and background, for anyone faced with implementing a significant organizational change. Andrea designed and developed the Tipping Point simulation and workshops in 1997 after seeing many needed change initiatives miss their mark. The simulation is grounded in organizational theory, systems thinking, and today’s real-world challenges. It demonstrates the dynamics that underpin effective change and gives managers new and innovative tools to involve employees in change and maximize the success of their own change initiatives. The workshop has been used in universities, professional and governmental organizations, and corporations, including Suncor Energy, GlaxoSmithKline, NASA, the UK National Health Service, and the University of San Diego. Concepts learned in the workshop have been applied to diverse initiatives including Six-Sigma, Supply Chain Management, Factory Physics, and Customer Relationship Management. Andrea’s experience includes software development, business modeling, management, and organizational learning and development. Her former employers include Hughes Aircraft, Price Waterhouse, Baxter-Travenol, and Nortel Networks. After obtaining master’s degrees in mathematics and psychology, Andrea earned a doctorate in behavioral decision making from the University of North Carolina at Chapel Hill. She went on to further studies at the Coaches Institute and the MIT Sloan Business School executive education program in system dynamics. She has served on the Graduate Faculty at University of North Carolina Chapel Hill and taught decision making at Pfeiffer University’s graduate program in organizational management. To learning more about Dr. Shapiro and her work visit www.4-perspective.com.