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Unemployment Claims Management

Federal and state laws and regulations have established requirements that provide unemployment insurance benefits to persons who are unemployed through no fault of their own and who are ready, willing and able to work, and actively seeking work. Unlike some other government assistance programs, unemployment insurance is just that - insurance. No deduction is made or has been taken from a worker's paycheck to pay unemployment insurance benefits. The benefit is funded based on a payroll tax imposed and paid entirely by employers.

Unemployment insurance taxes and employee turnover represent a significant liability and operating expense for all employers. For example, the Maryland Department of Labor, Licensing, and Regulation announced that 2007 unemployment tax rates will increase to a maximum of 7.5% and the taxable wage base will hold steady at $8,500.00.

Participants will be better able to:

  • Help their employers prevent improper benefit charges by providing timely and accurate information regarding employee separations
  • Identify and report certain types of payments that a separated employee received or shall receive as a result of his/her separation;
  • Utilize the unemployment insurance Internet claims system to manage and respond to all claims filed
  • Prepare and prevail on the employer’s behalf at fact finding interviews, hearings, and appeals
  • Audit and reconcile every charge against the employer’s insurance account to decrease the experience tax rating to save time and money
  • Identify and implement strategies that prevent employer liability, score points with state and federal agencies, decrease employee turnover, increase employee productivity, and enhance business prosperity

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